Quick Tips for Buying and selling on ebay
Fast Tips For Buyers
New to eBay? Why not join the 14 million Brits who buy and sell on eBay.co.uk every month. It’s easy, fun and you can find great bargains right across the site, from the weird and wonderful to everyday items.
Here are some tips if you’re thinking of buying on eBay for the first time…
- Browse the site - take some time to look at the different categories. Find out what’s on sale and how much similar items sell for.
- Check sellers’ feedback - see what other users have said about them. If you click on a seller’s feedback, you can check out their Detailed Seller Ratings, which tell you what their customer service is like. And don’t forget to leave feedback once you’ve received your item. Be honest and open, so that other buyers will know what to expect.
- Communicate – if you’ve got any questions about an item, e.g. about details such as postage costs or item size – just ask the seller direct, before you place a bid.
- Bid, bid, bid - once you’ve found the item you want, just enter the maximum amount you’re prepared to pay and eBay will do the rest. Avoid obvious prices, like £5, in favour of something a bit more obscure, such as £5.51 – to help you pip someone to the post by a few pence. And if you enjoy the thrill of the auction, you can bid right down to the wire. Almost a third of bids happen in the last five minutes of an auction listing
- Pay safe – when paying, keep your transaction on the site and pay with PayPal to make sure you’re protected. Never use a money transfer service such as Western Union or MoneyGram. There’s a high risk of fraud associated with these types of payment services and they’re banned on eBay
Fast Tips for Sellers
Everyone has something to sell – eBay’s not just about the weird and wacky. Most of the things bought on eBay.co.uk are household items that you probably have gathering dust around your house. New, unused goods do particularly well.
Here are some tips if you’re considering selling for the first time…
- Start by buying – The best way to learn how eBay works is to buy a few items before you start selling. This way you’ll already have some feedback too.
- Start your listing at the right time – have a think about the best times to list – don’t list in the middle of the night!
- Start at a low price – if you keep your start price low, you’ll attract more buyers
- The title is vital - the first thing that buyers see is the item title. You only have 55 characters to get their attention, so make them count. Include details on condition and size. If it’s new or used, say so!
- Retail with detail – make sure you include all available information when you’re describing your item and use good, clear pictures. Also, make sure you’re on hand after the sale to provide great customer service. This will ensure positive Feedback and a great experience for both you and your buyer!
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